Clinic regulation
The Care Quality Commission assess us regularly. Information on inspections is available on the CQC website.
Medical Advisory Committee
Our Medical Advisory Committee (MAC) allows consultants from every specialist area to represent themselves at the clinic.
We believe it’s important that everyone can change London Medical for the better, so within our MAC, there are a number of ways that each consultant can communicate their ideas. Really, it has two main purposes:
- overseeing, representing and advising us on professional issues related to medical practitioner activities
- ensuring quality patient care through the clinical governance framework.
The functions of the MAC include:
- advise on granting practising privileges to medical applicants in line with our policy
- advise on the suitability of new techniques
- oversee and approve the clinic’s clinical governance and quality strategy
- management of all aspects of Clinical Governance namely, Clinical Risk Management, Effectiveness & Audit, Performance Management, Patient Satisfaction
- make an enquiry online using this form and one of our team will be in touch. By using this form you agree with the storage and handling of your data by our team
- review and monitor all clinical complaints not resolved through the complaints procedure of the clinic
- regularly review existing clinical information, out of license use of drugs, and the management of medicines
- consider the implications, implementation and compliance with National Service Frameworks guidance from NICE, NCEPOD enquiries, and all guidance from regulatory and professional bodies, and recommending changes to practice as necessary
- agree priorities of clinical audit and outcome measurement
- confirm that any research projects within the clinic have appropriate regulatory and ethical approval
- report on Clinical Governance issues and work closely with management to improve overall quality
Regulatory
We’re regulated by the CQC as per the Health and Social Care Act 2008. The CQC is the independent regulator of all health and care services in England.
The CQC annual inspection report of London Medical is available on their website. Please click here to view a copy of the report.
Adverse events
All adverse events and complaints are taken seriously, recorded and investigated.
Company information
London Medical is the trading name of Metabolic Services Limited.
The registered office of the company is 49 Marylebone High Street, London, W1U 5HJ.
The company is registered in England, No 1837551.
VAT No 360 267 704.
Complaints procedure
At London Medical we have a clearly defined complaints procedure (PDF, 171Kb) in line with the Independent Sector Complaints Adjudication Service's Code of Practice (PDF, 2Mb) for Complaints Management. Please contact us at info@londonmedical.co.uk for further information.
Our standards
London Medical is committed to delivering the best and safest patient care possible.