For individual treatments and consultations, we request payment in advance. We accept cash and all major debit and credit cards. Please see credit card details collection policy (PDF, 418Kb).

For ongoing diabetes care, we offer long term care plans, carefully designed to provide the personalised care you need at a fixed cost around 30% lower than paying for all the same components separately.

We’ll contact your insurance provider for payment. But if your policy won’t cover the full amount, it’s up to you to pay the rest.

Before you have any treatment at London Medical, it’s your responsibility to check whether your policy does cover the treatment, either partly or in full. We’ll be happy to provide a quote, to enable you to do this.

Once you’ve done that, you’ll need to provide us with pre-authorisation from your insurer – which means you may need a GP referral.

You’ll then authorise us to submit claims relating to your treatment to your insurer, on your behalf.

Before you have any treatment at our clinic, you’ll need to provide a signed letter of guarantee from your embassy or company.

We will then contact them directly for payment, though if they are not paying the full amount, you will be responsible for meeting the outstanding costs.