London Medical Private GP Services

Hearing Aid Service

We offer complete hearing aid solutions – from your initial consultation to selection, fitting and follow-up, our expert audiologists will help you choose the hearing aid that is right for you.  

Your personalised hearing aid service

We understand that the diagnosis of hearing loss can be an emotional experience. If your test results indicate that you may benefit from hearing aids, you may feel overwhelmed. It’s normal to wonder how your hearing aids will look, which style or brand to choose and how this decision will impact your lifestyle. 

The good news is that modern digital hearing aids come in various styles, sizes and designs. Our experts can answer any questions you might have and help you select the hearing technology and style that fits you best so you can get your hearing back on track. 

When you choose London Medical’s personalised hearing aid service, we create long-term relationships built on exceptional care that you can trust. From your initial diagnosis to ongoing aftercare, we’re here to help you every step of the way.

What are the benefits of digital hearing aids?

Digital hearing aids use complex signal processors that convert incoming sound into a digital signal. It’s like having a tiny computer in your ear – the digital signal is then processed using mathematical algorithms before being converted back into sound. 

Digital hearing aids are programmable and special features can be customised to you. Hearing aid technology is continually improving, and even the more basic hearing aid models have sophisticated features to help improve your hearing. 

Some of the benefits of modern digital hearing aids include: 

  • Feedback management – Reduces or eradicates feedback ‘whistling’ 
  • Speech enhancement – Enhances speech in various situations, including background noise and crowded environments
  • Noise reduction – Suppresses unwanted background noise, making it less noticeable and improving listening comfort
  • Directional microphones – Enhances speech intelligibility under challenging environments by applying preference to sounds in front of the wearer while reducing the amplification of sound from behind
  • Multiple programmes – Allows for unique settings for different listening situations
  • Wind noise reduction – Reduces the noise created from wind blowing across the microphone 
  • Artificial Intelligence/ learning – Tracks and learns wearer preferences in various listening environments and automatically adapts based on the surrounding sound scene  
  • Bluetooth compatible – Establishes a wireless connection with smart devices via Bluetooth, allowing you to connect to mobile phones, MP3 players, televisions and computers 
  • Enhanced comfort and appearance – Ensures ease of insertion, maximum comfort and intuitive handling with ergonomic designs.

What are the different styles of hearing aids?

Hearing aids are available in a wide range of styles, which vary in price, size and where they sit in your ear. We can help you choose the right hearing aid based on your budget, personal preference and specific hearing needs.  

We stock a wide variety of styles of hearing aids from the best brands on the market, including:

Behind The Ear (BTE) Open Fit – Open-fit devices are small, behind-the-ear hearing aids with a thin transparent tube that sits inside the ear. This type of aid is relatively discreet and keeps the ear open, resulting in a more natural and comfortable fit.

Behind The Ear

Invisible In the Canal (IIC) – This is the smallest type of hearing aid that sits right inside the ear canal. There are no external components which makes them invisible. 

Completely In Canal

Completely In the Canal (CIC) – CIC hearing aids are slightly larger than IIC aids and sit just in the opening of the ear canal. Although slightly visible, they are still very discreet and easier to handle.

In The Canal

In The Ear (ITE) – ITE hearing aids occupy the whole helix portion of the outer ear. They are manually adjustable and may be used for a variety of hearing losses.

In The Ear

Wireless CROS/Bi-CROS systems – CROS/ Bi-CROS hearing instruments are for individuals with better hearing on one side. They transmit sounds/ speech approaching the poor ear to the good ear via a wireless microphone.

CROS

Access the latest hearing aid brands

We stock, supply and fit hearing aids from all the major hearing aid brands on the market, ensuring you get access to the best hearing aid technology available. Most importantly, we are a fully independent provider, so we always provide an unbiased opinion on which devices best suit your needs and requirements.

Your hearing aid pathway

We provide an end-to-end service that starts with a detailed consultation. We’ll help you every step of the way – from selection and fitting to ongoing care. 

1. Hearing aid consultation – 45 minutes: £150

Your comprehensive hearing consultation enables us to fully understand your hearing needs and make recommendations best suited to your lifestyle. The consultation will include:

  • Detailed medical history and background
  • Comprehensive diagnostic exam conducted with the latest audiology equipment
  • Discussion of results
  • Hearing aid demonstration and selection
  • Post-appointment clinical report
  • Specialist referrals as needed.

Learn more about our comprehensive diagnostic assessment

2. Hearing aid selection and ordering

As part of your hearing aid consultation, we’ll take the time to answer any questions you might have about styles and models so you can choose the best device for your lifestyle. We will demonstrate suitable technology to your needs and provide independent and unbiased advice on what hearing aids would be right for you. 

Once you have chosen the hearing aids, you can order them directly from our in-house pharmacy. It usually takes one week from the point of order to receive your brand-new hearing aid/s from the manufacturer. You will also be booked into a hearing aid fitting appointment.

3. Hearing aid fitting – 45 minutes: £200

At your hearing aid fitting appointment, we will help you with programming, fitting and fine-tuning your hearing aids. Your 45-minute consultation will include:

  • In-situ hearing aid verification and validation measures to ensure your devices are providing you with clear, objective benefit 
  • Demonstration of how to use and take care of your hearing aids 
  • Initial auditory training session to help improve your speech discrimination with background noise and enable you to get the maximum benefit from your new hearing aids (with optional ongoing training)
  • A follow-up and aftercare plan.

4. Hearing aid follow-up – 20 minutes: free

After your hearing aid fitting, we schedule a brief follow-up appointment for just a few weeks later. At this time, we’ll evaluate your progress, check whether you are having any problems with your hearing aids and make further fine-tuning adjustments as necessary. We may repeat some of the tests we performed at the initial consultation to identify additional areas of improvement and ensure that you are getting the maximum benefit from your hearing aids. 

If your hearing aids have not been successful, we can try a different set for you. If you are not completely satisfied with your hearing aids after fine-tuning adjustments, you can return them to us for a full refund (provided the return is made within 30 days of the initial fitting). Rest assured that this is an infrequent outcome as our return rate is exceptionally low.  

5. Ongoing aftercare – 20 minutes: £50

At London Medical, we consider aftercare to be for a lifetime – that means we’ll ensure that your hearing aids are optimised to meet your changing hearing needs for as long as you have them. Any fine-tuning adjustments you may want to make to your hearing aids will be offered to you for a small fee.

Packages

We offer three different packages for hearing aids: premium, advanced and universal. See the table below to explore the different technology levels of the packages and the environments they are best suited to.

Universal:
High-quality performance

Features:

  • Comfort and natural sound in quiet and noisy situations
  • Soft sounds and speech are heard clearly

Automatically adapts to your environment in six different listening situations:

  • Home & family
  • TV
  • Phone
  • Outdoor errands
  • Transport/ commuting
  • Shopping

Advanced:
Exceptional performance

Features:

  • Comfort, clarity and natural sound in quiet and noisy situations
  • Better orientation of sounds
  • Improved telephone conversation
  • Soft sounds and speech are heard clearly

Automatically adapts to your environment in nine different listening situations:

  • Home & family
  • TV
  • Phone
  • Outdoor errands
  • Transport/ commuting
  • Shopping
  • Studying/ lecture hall
  • Work/ meetings
  • Restaurant

Premium:
Ultimate performance

Features:

  • Comfort, clarity and natural sound in quiet and noisy situations
  • Speech and other sounds are audible in windy conditions
  • Better orientation of sounds
  • Music can be heard in crisp and clear detail
  • Improved telephone conversation
  • Soft sounds and speech are heard clearly

Automatically adapts to your environment in twelve different listening situations:

  • Home & family
  • TV
  • Phone
  • Outdoor errands
  • Transport/ commuting
  • Shopping
  • Studying/ lecture hall
  • Work/ meetings
  • Restaurant
  • Socialising
  • Functions
  • Nature

We also offer a CROS/ BI-CROS package for individuals with unilateral hearing impairment. CROS/ Bi-CROS hearing instruments transmit sounds and speech approaching the poor ear to the good ear via a wireless microphone. These hearing aids can automatically adapt to your environment in the following listening situations:

  • Outdoor errands
  • Transport/ commuting
  • Shopping
  • Studying/ lecture hall
  • Work/ meetings
  • Restaurant
  • Socialising
  • Functions
  • Nature

Pricing

You can choose any style and any brand at each package level. The key differences are the technology level (see the table above), length of warranty and supply of hearing aid batteries. The pricing of all our hearing aid packages is inclusive of VAT.

Universal package

Binaural - £2,000

Monaural - £1,000

Key features:

  • Universal-level technology hearing aids
  • Hearing aid validation 
  • Auditory training
  • Three years manufacturer’s warranty for repairs and servicing
  • Three year’s supply of hearing aid batteries

Advanced package:

Binaural - £2,750

Monaural - £1,375

Key features:

  • Advanced-level technology hearing aids
  • Hearing aid validation 
  • Auditory training
  • Four years manufacturer’s warranty for repairs and servicing
  • Four year’s supply of hearing aid batteries

Premium package

Binaural - £3,500

Monaural - £1,750

Key features:

  • Premium-level technology hearing aids
  • Hearing aid validation 
  • Auditory training
  • Five years manufacturer’s warranty for repairs and servicing
  • Five year’s supply of hearing aid batteries

CROS/ BI-CROS package

Binaural only - £3,000

 

Key features:

  • Premium-level technology hearing aids
  • Hearing aid validation 
  • Auditory training
  • Five years manufacturer’s warranty for repairs and servicing
  • Five year’s supply of hearing aid batteries

Our Consultants

Our Locations

London Medical is located in the Harley Street medical area. Together with top experts across a range of multi-disciplinary fields, we offer the finest facilities for your care, all under one roof.

Opening hours
Clinic
Monday to Friday 8.30am to 8pm
Pharmacy
Monday to Friday 8.30am to 8pm
Switchboard
Monday to Friday 8.30am to 8pm

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